All appointments are booked and paid for online. This helps to ensure that everyone reads and agrees to the cancellation policy. Appointments may be booked up to 48 hours before desired appointment date.
I do hold a strict 24-hour cancellation policy. All appointments cancelled or rescheduled within the 24-hour cancellation policy will be placed on your account as a credit for future services with me. All appointments cancelled or rescheduled with less than 24-hour notice will be charged for the full amount of the appointment booked.
All transactions are considered final. Refunds are not provided. If an appointment is cancelled with at least 24-hour notice, your payment for that appointment will be placed on your account as a credit for future services with me.
In an effort to honor all appointments, late arrivals will not receive an extension in services beyond the originally scheduled appointment.
Late arrivals of 15 minutes or more into the scheduled time will be considered a no-show.
No shows are charged in full for the amount of the booked appointment, with no refund or rescheduling options. All discounts connected to the appointment are forfeited.